PRIVACY POLICY
Your privacy is important to us. Learn how OFRA Cosmetics collects, uses, and protects your personal information.
Last updated: September 2025
Introduction
OFRA Cosmetics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or make purchases from us.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Demographic information (age, gender, preferences)
- Purchase history and order details
- Customer service communications
Automatically Collected Information
When you visit our website, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Cookies and similar tracking technologies
- Location information (if permitted)
How We Use Your Information
We use the collected information for the following purposes:
Order Processing
- • Process and fulfill your orders
- • Send order confirmations
- • Handle returns and exchanges
- • Provide customer support
Personalization
- • Customize your shopping experience
- • Recommend products
- • Personalize marketing communications
- • Improve our services
Marketing
- • Send promotional emails
- • Display targeted advertisements
- • Conduct market research
- • Analyze website performance
Security
- • Protect against fraud
- • Ensure account security
- • Comply with legal obligations
- • Maintain website security
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Update
You can access and update your personal information through your account settings or by contacting us.
Opt-Out
You can opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us.
Data Portability
You can request a copy of your personal information in a portable format.
Deletion
You can request deletion of your personal information, subject to certain legal obligations.
Data Security
We implement appropriate security measures to protect your personal information:
Encryption
All sensitive data is encrypted using industry-standard protocols.
Access Controls
Strict access controls limit who can access your personal information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
privacy@ofrabeauty.com
Phone
1-800-OFRA-123
Address
OFRA Cosmetics
123 Beauty Lane
Miami, FL 33101
Response Time
We aim to respond to all privacy inquiries within 30 days.
Have Questions About Privacy?
We're here to help. Contact our privacy team for any questions about how we protect your information.