TERMS OF SERVICE

Last updated: September 2025

1. Introduction

Welcome to OFRA Cosmetics. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

OFRA Cosmetics ("we," "our," or "us") is committed to providing you with the best possible experience while ensuring transparency and clarity in our business practices.

2. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page.

3. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on OFRA Cosmetics's website for personal, non-commercial transitory viewing only.

This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

4. User Account

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

Account Responsibilities:

  • You are responsible for maintaining the confidentiality of your account
  • You agree to accept responsibility for all activities under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to terminate accounts at our sole discretion

5. Product Information and Pricing

We strive to display accurate product information, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Pricing and Availability:

  • All prices are subject to change without notice
  • Product availability is not guaranteed
  • We reserve the right to modify or discontinue products at any time
  • Prices do not include applicable taxes or shipping fees

6. Ordering and Payment

By placing an order, you offer to purchase the product at the price listed. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or issues with your account.

Payment Terms:

  • Payment must be made at the time of order placement
  • We accept major credit cards and other payment methods as displayed
  • Orders are not confirmed until payment is processed
  • We may require additional verification for certain orders

7. Shipping and Delivery

We will ship your order to the address you provide during checkout. Delivery times are estimates and may vary based on your location and the shipping method selected.

Shipping Information:

  • Free shipping on orders over $35 (domestic)
  • Standard shipping: 3-5 business days
  • Expedited shipping: 1-2 business days
  • International shipping available to select countries
  • Risk of loss transfers to you upon delivery

8. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery for unused products in their original packaging.

Return Policy:

  • 30-day return window from delivery date
  • Products must be unused and in original packaging
  • Free return shipping for orders over $35
  • Refunds processed within 5-7 business days
  • Sale and clearance items are final sale

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.

10. Intellectual Property

The content on this website, including but not limited to text, graphics, images, logos, and software, is the property of OFRA Cosmetics and is protected by copyright and other intellectual property laws.

Protected Content:

  • All website content and design
  • Product names, descriptions, and images
  • OFRA Cosmetics trademarks and logos
  • Software and technology used on the website

11. Prohibited Uses

You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts.

Prohibited Activities:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with website functionality
  • Using automated systems to access the website

12. Limitation of Liability

In no event shall OFRA Cosmetics, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from these Terms or your use of our website shall not exceed the amount you paid to us in the 12 months preceding the claim.

13. Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or other harmful components.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our website shall be resolved in the courts of Miami-Dade County, Florida.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.

Your continued use of the website after any changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

OFRA Cosmetics

123 Beauty Lane, Suite 100

Miami, FL 33101

United States

Contact Details

Email: legal@ofrabeauty.com

Phone: 1-800-OFRA-123

Hours: Mon-Fri 9AM-6PM EST

Effective Date: September 1, 2025
Last Updated: September 15, 2025